CargoTrack
End-to-end shipment ops — booking, transit, riders, COD, and settlements.
CargoTrack runs your courier operation from booking to settlement in one system, so dispatchers, riders, and accounts work off the same live shipment data. Track every parcel across branches, manage COD float, and resolve complaints before they reach your customer's WhatsApp.
- 15
- Pages
- 10
- Features
- 5
- Step Workflow
Built-in features
Everything you need to ship faster, scale smarter, and delight your users from day one.
Shipment Tracking Timeline
Give customers and staff a clear, timestamped view of every scan from pickup to delivery, cutting down 'where is my parcel' calls.
Learn moreShipment Booking
Create consignments in seconds with saved senders, auto-calculated rates, and printable AWBs ready for the rider's first pickup run.
Learn moreMulti-Branch Operations
Run origin, hub, and destination branches on one system with per-branch bag manifests, handovers, and stock visibility.
Learn moreRider Management
Assign pickups and deliveries to riders, track their load in real time, and reconcile cash and parcels at end of shift.
Learn moreCOD Management
Track every cash-on-delivery amount from collection to remittance so nothing sits with a rider or branch unaccounted for.
Learn moreRate Card System
Set per-client, per-zone, and per-weight pricing once and let bookings auto-quote without manual lookups or pricing errors.
Learn morePickup Requests
Accept pickup requests from clients, route them to the nearest rider, and convert each into a booking on arrival.
Learn moreComplaint Management
Log delivery issues, damages, and delays against the shipment, assign owners, and close the loop before refunds escalate.
Learn moreOperations Dashboard
See bookings, in-transit volume, pending COD, and SLA breaches at a glance so supervisors act on exceptions, not spreadsheets.
Learn moreWhatsApp Integration
Send booking confirmations, out-for-delivery alerts, and tracking links over WhatsApp where your customers actually read them.
Learn moreHow it works
A clear path from kickoff to launch, tuned to your team.
Customer books
A shipment is booked online or at a branch counter, pricing is applied from the rate card, and an AWB is generated.
Pickup & processing
A rider collects the parcel, it is scanned in at the origin branch, weighed, and bagged for the correct destination route.
Transit & routing
Bags move between hubs with scan events at each handover, keeping the timeline and ETA live for staff and the customer.
Last-mile delivery
The destination branch assigns the parcel to a rider who delivers it, captures proof of delivery, and collects any COD amount.
Settlement
COD cash is reconciled against the rider sheet, remittances are paid to shippers, and complaints are closed for the day.
Try CargoTrack now
Explore the actual product running in production. Use the demo credentials to log in and click around.
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CUSTOMIZE FOR YOUR BUSINESS
Want CargoTrack customized to your operation?
We tailor every screen, workflow, and integration to how your team actually works. Tell us about your operation and we'll send a plan within one business day.