CargoTrack
End-to-end shipment ops — booking, transit, riders, COD, and settlements.
CargoTrack runs your courier operation from booking to settlement in one system, so dispatchers, riders, and accounts work off the same live shipment data. Track every parcel across branches, manage COD float, and resolve complaints before they reach your customer's WhatsApp.
- 15
- Pages
- 10
- Features
- 5
- Step Workflow
Demo link is one quick form away — usually in your inbox within a few hours.
Built-in features
Everything you need to ship faster, scale smarter, and delight your users from day one.
Shipment Tracking Timeline
Give customers and staff a clear, timestamped view of every scan from pickup to delivery, cutting down 'where is my parcel' calls.
- Fully customizable per your workflow
- Real-time data, no manual exports
- Built-in audit trail
Shipment Tracking Timeline
Shipment Booking
Create consignments in seconds with saved senders, auto-calculated rates, and printable AWBs ready for the rider's first pickup run.
- Fully customizable per your workflow
- Real-time data, no manual exports
- Built-in audit trail
Shipment Booking
Multi-Branch Operations
Run origin, hub, and destination branches on one system with per-branch bag manifests, handovers, and stock visibility.
- Fully customizable per your workflow
- Real-time data, no manual exports
- Built-in audit trail
Multi-Branch Operations
Rider Management
Assign pickups and deliveries to riders, track their load in real time, and reconcile cash and parcels at end of shift.
- Fully customizable per your workflow
- Real-time data, no manual exports
- Built-in audit trail
Rider Management
COD Management
Track every cash-on-delivery amount from collection to remittance so nothing sits with a rider or branch unaccounted for.
- Fully customizable per your workflow
- Real-time data, no manual exports
- Built-in audit trail
COD Management
Rate Card System
Set per-client, per-zone, and per-weight pricing once and let bookings auto-quote without manual lookups or pricing errors.
- Fully customizable per your workflow
- Real-time data, no manual exports
- Built-in audit trail
Rate Card System
Pickup Requests
Accept pickup requests from clients, route them to the nearest rider, and convert each into a booking on arrival.
- Fully customizable per your workflow
- Real-time data, no manual exports
- Built-in audit trail
Pickup Requests
Complaint Management
Log delivery issues, damages, and delays against the shipment, assign owners, and close the loop before refunds escalate.
- Fully customizable per your workflow
- Real-time data, no manual exports
- Built-in audit trail
Complaint Management
Operations Dashboard
See bookings, in-transit volume, pending COD, and SLA breaches at a glance so supervisors act on exceptions, not spreadsheets.
- Fully customizable per your workflow
- Real-time data, no manual exports
- Built-in audit trail
Operations Dashboard
WhatsApp Integration
Send booking confirmations, out-for-delivery alerts, and tracking links over WhatsApp where your customers actually read them.
- Fully customizable per your workflow
- Real-time data, no manual exports
- Built-in audit trail
WhatsApp Integration
How it works
A clear path from kickoff to launch, tuned to your team.
Customer books
A shipment is booked online or at a branch counter, pricing is applied from the rate card, and an AWB is generated.
Pickup & processing
A rider collects the parcel, it is scanned in at the origin branch, weighed, and bagged for the correct destination route.
Transit & routing
Bags move between hubs with scan events at each handover, keeping the timeline and ETA live for staff and the customer.
Last-mile delivery
The destination branch assigns the parcel to a rider who delivers it, captures proof of delivery, and collects any COD amount.
Settlement
COD cash is reconciled against the rider sheet, remittances are paid to shippers, and complaints are closed for the day.
See CargoTrack in action
We run a fully-loaded preview environment with realistic data. Tell us a bit about your team and we'll send you a private link with admin credentials — usually within a few hours.
Just one short form — demo credentials hit your inbox in a few hours.
What you get
Instant admin access
Login + sample data pre-loaded so you can poke around right away.
Private to you
Your own demo URL, sandboxed — never shared with other prospects.
Fits your industry
If we already serve your industry, the demo is loaded with realistic data for it.
FAQ
CargoTrack: common questions
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CUSTOMIZE FOR YOUR BUSINESS
Want CargoTrack customized to your operation?
We tailor every screen, workflow, and integration to how your team actually works. Tell us about your operation and we'll send a plan within one business day.