CRM Development
Custom CRMs that turn pipelines, conversations, and customer data into measurable revenue.
TechNova builds tailored CRM platforms that unify lead pipelines, customer 360 profiles, and team workflows into a single source of truth. Drawing on our experience shipping 16 industry-specific CRMs across hospitality, legal, logistics, healthcare, travel, and more, we deliver automations, WhatsApp and SMS messaging, and role-based access tuned to how your team actually sells and serves. Clients gain faster response times, cleaner data, and dashboards that surface the next best action instead of noise.
Scope
What's included
Every crm development engagement covers these deliverables out of the box.
Lead Pipeline & Kanban
Drag-and-drop sales stages with custom fields, win/loss tracking, and assignment rules tailored to your sales motion.
Customer 360 Profiles
Unified contact records with activity timeline, deals, tickets, documents, and consent history in one searchable view.
Workflow Automations
Trigger-based follow-ups, task creation, stage transitions, and SLA escalations that remove repetitive manual work.
WhatsApp & SMS Messaging
Two-way messaging via WhatsApp Business and Twilio with templates, broadcast lists, and full conversation history.
Role-Based Access Control
Granular permissions, team scoping, audit logs, and SSO so the right people see only the right records.
Reporting & Dashboards
Real-time KPI dashboards, cohort reports, and exportable views for sales, ops, and leadership decision making.
Third-Party Integrations
Connectors for email, calendars, payment gateways, accounting tools, and your existing line-of-business systems.
Mobile-Ready Interface
Responsive UI built with shadcn/ui and Tailwind so field teams can update records from any device.
Stack
Technologies we use
Production-tested tooling. We bring what fits your team — no buzzword soup.
How we work
From discovery to deploy in 4–6 weeks
01.Discovery
We map your workflows and translate them into a concrete product blueprint.
02.Design
UI flows and system architecture documented before we ship a single line of code.
03.Develop
Modules built iteratively with weekly demos and a working main branch.
04.Test
Manual QA against acceptance criteria and automated tests on critical paths.
05.Deploy
Production rollout, team training, and a 30-day support window included.
Get started
Ready to start your crm development engagement?
Tell us about your project. We respond within one business day with a clear plan, price, and timeline.