TechNovaTEAM

Service

CRM Development

Custom CRMs that turn pipelines, conversations, and customer data into measurable revenue.

TechNova builds tailored CRM platforms that unify lead pipelines, customer 360 profiles, and team workflows into a single source of truth. Drawing on our experience shipping 16 industry-specific CRMs across hospitality, legal, logistics, healthcare, travel, and more, we deliver automations, WhatsApp and SMS messaging, and role-based access tuned to how your team actually sells and serves. Clients gain faster response times, cleaner data, and dashboards that surface the next best action instead of noise.

Talk to us about CRM DevelopmentSee all services
Service

CRM Development

Custom CRMs that turn pipelines, conversations, and customer data into measurable revenue.

Production-readyScalable
TypeScript
JavaScript
Next.js 16

Scope

What's included

Every crm development engagement covers these deliverables out of the box.

Lead Pipeline & Kanban

Drag-and-drop sales stages with custom fields, win/loss tracking, and assignment rules tailored to your sales motion.

Customer 360 Profiles

Unified contact records with activity timeline, deals, tickets, documents, and consent history in one searchable view.

Workflow Automations

Trigger-based follow-ups, task creation, stage transitions, and SLA escalations that remove repetitive manual work.

WhatsApp & SMS Messaging

Two-way messaging via WhatsApp Business and Twilio with templates, broadcast lists, and full conversation history.

Role-Based Access Control

Granular permissions, team scoping, audit logs, and SSO so the right people see only the right records.

Reporting & Dashboards

Real-time KPI dashboards, cohort reports, and exportable views for sales, ops, and leadership decision making.

Third-Party Integrations

Connectors for email, calendars, payment gateways, accounting tools, and your existing line-of-business systems.

Mobile-Ready Interface

Responsive UI built with shadcn/ui and Tailwind so field teams can update records from any device.

Stack

44 technologies in this stack

Production-tested tooling we bring to every crm development engagement — grouped by what each piece does.

TypeScriptJavaScriptNext.js 16React 19Tailwind CSS v4shadcn/uiTanStack QueryZustandReact Hook FormZodNode.jsFastifytRPCPostgreSQLMongoDBRedisPrismaDrizzle ORMTwilioTwilio VoiceWhatsApp Business APIResendTypeScriptJavaScriptNext.js 16React 19Tailwind CSS v4shadcn/uiTanStack QueryZustandReact Hook FormZodNode.jsFastifytRPCPostgreSQLMongoDBRedisPrismaDrizzle ORMTwilioTwilio VoiceWhatsApp Business APIResend
SendGridMailgunPostmarkNextAuthClerkStripeHubSpotSalesforce APISlackZapiern8nMake.comMeilisearchAlgoliaRechartsTremorVercelAWSCloudflareDockerGitHub ActionsSentrySendGridMailgunPostmarkNextAuthClerkStripeHubSpotSalesforce APISlackZapiern8nMake.comMeilisearchAlgoliaRechartsTremorVercelAWSCloudflareDockerGitHub ActionsSentry

Frontend

4
Next.js 16React 19Tailwind CSS v4shadcn/ui

Languages

2
TypeScriptJavaScript

Backend

11
Node.jsFastifytRPCPrismaDrizzle ORMZustandZodReact Hook FormTanStack QueryRechartsTremor

Database & Storage

5
PostgreSQLMongoDBRedisAlgoliaMeilisearch

Auth & Security

2
NextAuthClerk

Hardware & Payments

1
Stripe

Cloud & DevOps

6
VercelAWSCloudflareDockerGitHub ActionsSentry

Messaging & Comms

8
TwilioTwilio VoiceWhatsApp Business APIResendSendGridMailgunPostmarkSlack

Workflow & Integrations

5
ZapierMake.comn8nHubSpotSalesforce API

How we work

From discovery to deploy in 4–6 weeks

Five tight phases with weekly demos, a transparent backlog, and a working main branch from week one.

1

Discovery

We map your workflows and translate them into a concrete product blueprint.

2

Design

UI flows and system architecture documented before we ship a single line of code.

3

Develop

Modules built iteratively with weekly demos and a working main branch.

4

Test

Manual QA against acceptance criteria and automated tests on critical paths.

5

Deploy

Production rollout, team training, and a 30-day support window included.

FAQ

CRM Development: common questions

Keep reading

Related guides and work

Real estate CRM software in Pakistan: what it must doA real estate CRM for Pakistan must capture Meta leads, track plots and instalments, log WhatsApp and work on phones. Here is what to look for.Car Dealership Software in Pakistan: What to Look ForHow a car dealership or showroom in Pakistan can manage stock, leads, test drives, sales, commissions and follow-up, and how TechNova's AutoDesk fits.Turning Facebook and Instagram leads into a working pipelineHow to capture Meta lead-form leads automatically, assign them to an agent at once, set follow-up timers and log WhatsApp chats so no lead is lost.Custom CRM vs Zoho CRM for Real Estate AgenciesZoho CRM or a custom build? An honest comparison for Pakistani and Gulf property sales teams: leads, plot inventory, installments, WhatsApp and seat costs.Case studiesReal projects we have delivered, feature by feature.

From the blog

How Much a Custom CRM Costs in 2026: A Real Pricing BreakdownRead A Buyer's Guide to CRM Development in Dubai and the UAERead ERP for Small Business: Do You Actually Need One Yet?Read

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Ready to start your crm development engagement?

Tell us about your project. We respond within one business day with a clear plan, price, and timeline.

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Ready to ship the software your business actually runs on?

Tell us what you're building. We respond within one business day with a clear plan, price, and timeline.

16 industry CRMs shipped96+ clients · 14 countriesRemote-first · Global delivery

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