Question 1

What does TechNova Team build?

Accepted Answer

We build custom software end-to-end: 16 industry-specific CRMs (hospitality, legal, pharma, cargo, events, and more), a modular ERP, 49 production AI agent specialties, and bespoke web and mobile applications. If your business workflow needs software that fits — not generic SaaS bent into shape — that's our lane.

Question 2

How long does a typical project take?

Accepted Answer

Most custom CRMs ship in 6-10 weeks. AI agent integrations typically 2-4 weeks. ERP implementations 8-16 weeks depending on modules. We commit to a fixed timeline upfront — and if scope changes, we re-baseline transparently before any extra work begins.

Question 3

What does it cost?

Accepted Answer

Custom CRM development: $5,000-$25,000 depending on industry depth and modules. AI agent specialties: $1,500-$9,000 per agent. ERP implementations: $15,000-$80,000. We send a precise quote within 48 hours of scoping — no surprise invoices later.

Question 4

Do you work with international clients?

Accepted Answer

Yes — over half our clients are based outside our headquarters. Our team is remote-first and we coordinate timezone overlap based on your working hours. We invoice in USD, GBP, EUR, or your preferred currency, with payments via Wise, direct bank transfer, or international card processors. Standard terms are 50% at kickoff and the balance split across agreed milestones. We're happy to sign NDAs and MSAs where required.

Question 5

What technology stack do you use?

Accepted Answer

Backend: Node.js, PostgreSQL, Python. Frontend: React, Next.js, TypeScript, Tailwind. Mobile: React Native, Flutter. AI: Claude 4.5, GPT-4, custom RAG pipelines. Cloud: AWS, Vercel, Cloudflare. We pick tools by fit and team strength, not by what's trending.

Question 6

Will I own the source code?

Accepted Answer

Yes — completely. We hand over a clean repo, full documentation, deployment access, and a 30-day post-launch support window. No vendor lock-in, no rent-seeking on code you paid for.

Question 7

Do you offer ongoing support after launch?

Accepted Answer

Yes. Maintenance retainers start at $600/week for AI agents and $1,200/week for full applications. Includes bug fixes within SLA, monthly improvements, feature additions on request, and priority Slack response within business hours.

Question 8

How do you communicate during a project?

Accepted Answer

Dedicated Slack channel + weekly sync calls + shared Linear or Jira workspace + biweekly demo videos. You'll see exactly what's shipped, what's in progress, and what's blocked at any moment. No status-update theater.

Question 9

Can you integrate with our existing tools?

Accepted Answer

Almost certainly. We've built integrations with Stripe, Salesforce, HubSpot, QuickBooks, Shopify, Twilio, OpenAI, Anthropic, Google Workspace, Microsoft 365, and 100+ others. If your tool has an API, we can connect to it.

Question 10

What if the project doesn't go well?

Accepted Answer

We work in 2-week milestones with clear deliverables. If after milestone 1 you're not happy, you can stop — your obligation ends with the work delivered. We earn the next milestone every time; we don't lock you in with long-term contracts.

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TechNova Team

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