User Research Agent
Runs structured interviews or synthesises transcripts into themes, quotes, and product opportunities.
Features
5
Tech
10
Steps
5
User Research Agent
Capabilities
What this agent does
Every capability is shipped end-to-end — not a feature flag. You get a working slice on day one and we expand from there.
Feature 01
Interview moderator
Conducts unbiased async or live interviews via chat or voice.
Feature 02
Theme extraction
Clusters answers across dozens of interviews into themes.
Feature 03
Pull quotes
Surfaces high-signal quotes ready to paste into a report.
Feature 04
Opportunity scoring
Ranks themes by frequency and emotional intensity.
Feature 05
Stakeholder digest
Auto-generates a slide-ready summary for leadership.
Stack
10 technologies we use
Production-tested tools chosen for reliability, observability, and developer velocity. Every piece is swappable.
System at a glance
How the agent flows
A simplified view of what comes in, what the agent does with it, and what it produces. Each arrow is observable end-to-end.
Inputs
Agent
User Research Agent
Plan → tool-call → reflect, with approval gates.
Tools the agent calls
Outputs
Engagement
How we roll it out
A 5-step process from kickoff to handover. Every step has a deliverable you can sign off on.
- 01
Define research question
Co-write the discussion guide with the agent.
- 02
Recruit + schedule
Sync with calendaring + participant pool.
- 03
Conduct or ingest
Agent moderates live, or processes existing recordings.
- 04
Synthesise
Themes + quotes + opportunity map auto-generated.
- 05
Share read-out
Slack/Notion summary with click-through to clips.
Outcomes
What you can expect
Real numbers we see when User Research Agent ships on top of an actual workflow. Specifics vary with starting baseline, data quality, and scope — but these are the ranges.
Outcome 01
−85%
Lookup time
From minutes searching to seconds answering with citation.
Outcome 02
92-97%
Answer accuracy
Against ground-truth Q&A set, tuned over 6-8 weeks.
Outcome 03
10K+ docs
Source coverage
Per workspace, with permissioning and version awareness.
Sample use cases
What this looks like in practice
Three concrete scenarios where teams deploy User Research Agent today. Your engagement starts with one of these (or your own variant) and expands from there.
Onboarding new hires in 1 week
Engineers ask the bot anything about the codebase, runbooks, or product — answers cite the exact doc + line. Ramp time drops from 3 weeks to under 1.
Legal due-diligence acceleration
A counsel team uploads 200+ contracts. The agent surfaces non-standard clauses, missing indemnities, expiry windows — saves 60+ hours per quarter.
Cross-team policy clarity
HR + Finance answer 'can I do X?' questions from the workforce automatically, with permission-aware retrieval — sensitive policies stay private.
Typical engagement
From kickoff to live in 4-8 weeks
Most User Research Agent engagements follow this shape. We give you a firm quote after a 30-minute scoping call, and the price is fixed up-front so you can budget.
2-3 weeks
Pilot
- Discovery + playbook write-up
- Tool design + guardrails
- Eval suite + sandbox deploy
2-4 weeks
Production
- Hardened deploy on your stack
- Observability dashboard + alerts
- Two-week supervised mode
Ongoing
Handover & support
- Runbook + team training
- Monthly tuning + eval review
- Pause or expand any time
Indicative range
$2,000 — $5,500
Full project, scoped + fixed up-front. Includes pilot, production, and 30 days of post-launch support.
Or hire us by the week
from $750/wk
Embedded retainer — best for evolving scopes.
Also in Knowledge & Research
Related agents
Often deployed alongside — or instead of — User Research Agent.
Document AI & RAG Knowledge Base
Turn PDFs, contracts, manuals, and websites into a searchable, cited Q&A interface.
View detailsInternal Knowledge Agent
Slack/Teams bot that answers staff questions from Notion, Confluence, Drive, and SharePoint.
View detailsLegal Research Agent
Case law search, contract summarisation, clause-by-clause risk flagging for law firms and counsel.
View detailsRFP Response Agent
Reads incoming RFPs, drafts answers from your past wins and knowledge base, scores risk per question.
View detailsReady to ship User Research Agent?
Tell us about your data, your tools, and what success looks like. We come back within one business day with a clear plan, price, and timeline.