Email Triage Agent
Categorises your inbox, drafts replies, surfaces action items, books meetings.
Features
5
Tech
12
Steps
5
Email Triage Agent
Capabilities
What this agent does
Every capability is shipped end-to-end — not a feature flag. You get a working slice on day one and we expand from there.
Feature 01
Auto-categorise
Sorts into client, sales, ops, FYI, junk — your labels.
Feature 02
Draft replies
Pre-writes a reply for every email; you review and send.
Feature 03
Action item extraction
Pulls tasks into Linear, Notion, Todoist, ClickUp.
Feature 04
Calendar suggestions
Reads availability, proposes meeting times in replies.
Feature 05
VIP routing
Specific senders push to phone/Slack immediately.
Stack
12 technologies we use
Production-tested tools chosen for reliability, observability, and developer velocity. Every piece is swappable.
System at a glance
How the agent flows
A simplified view of what comes in, what the agent does with it, and what it produces. Each arrow is observable end-to-end.
Inputs
Agent
Email Triage Agent
Plan → tool-call → reflect, with approval gates.
Tools the agent calls
Outputs
Engagement
How we roll it out
A 5-step process from kickoff to handover. Every step has a deliverable you can sign off on.
- 01
OAuth setup
Secure read+draft access to your mailbox.
- 02
Learn from history
Agent reads last 90 days of replies to mimic your style.
- 03
Live categorisation
Labels start applying within hours.
- 04
Draft reply mode
Pre-writes every reply, never auto-sends without approval.
- 05
Tighten guardrails
Per-sender rules, VIP escalation, sensitive-topic filters.
Outcomes
What you can expect
Real numbers we see when Email Triage Agent ships on top of an actual workflow. Specifics vary with starting baseline, data quality, and scope — but these are the ranges.
Outcome 01
20-40/wk
Manual hours saved
Per role automated. Measured on real operator logs.
Outcome 02
< 1%
Error rate
Vs ~5-8% human baseline on repetitive tasks.
Outcome 03
Days → hours
Approval cycle
Agents route work to the right approver with full context.
Sample use cases
What this looks like in practice
Three concrete scenarios where teams deploy Email Triage Agent today. Your engagement starts with one of these (or your own variant) and expands from there.
Cross-tool order processing
A B2B distributor wires email-in orders → invoice generation → shipping label → CRM update into one agent. Daily 2-hour ops job becomes a 15-minute review.
Inbox-to-action pipeline
An executive's inbox gets categorised, action items pushed into Linear, meetings booked, drafts pre-written. They review-and-send instead of compose-from-scratch.
Compliance-aware approvals
Procurement requests get routed by amount, category, and risk — agent gathers context, pings the right approver, escalates if SLA breaches.
Typical engagement
From kickoff to live in 4-8 weeks
Most Email Triage Agent engagements follow this shape. We give you a firm quote after a 30-minute scoping call, and the price is fixed up-front so you can budget.
2-3 weeks
Pilot
- Discovery + playbook write-up
- Tool design + guardrails
- Eval suite + sandbox deploy
2-4 weeks
Production
- Hardened deploy on your stack
- Observability dashboard + alerts
- Two-week supervised mode
Ongoing
Handover & support
- Runbook + team training
- Monthly tuning + eval review
- Pause or expand any time
Indicative range
$2,000 — $6,000
Full project, scoped + fixed up-front. Includes pilot, production, and 30 days of post-launch support.
Or hire us by the week
from $750/wk
Embedded retainer — best for evolving scopes.
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View detailsMeeting Notes Agent
Joins Zoom/Meet/Teams calls, transcribes, summarises, and routes action items to the right tools.
View detailsCalendar Coordinator Agent
Schedules multi-person meetings, handles reschedules, books rooms, sends follow-ups.
View detailsReady to ship Email Triage Agent?
Tell us about your data, your tools, and what success looks like. We come back within one business day with a clear plan, price, and timeline.